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Terms & Conditions Policy

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tekno Security Solutions.

Relationship with you in relation to this website.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Tekno Security Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Tekno Security Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons.

The information contained in this website is for general information purposes only. The information is provided by Tekno Security Solutions and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Every effort is made to keep the website up and running smoothly. However, Tekno Security Solutions takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Tekno Security Solutions believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the Tekno Security Solutions marketing team has obtained on special occasions like Holi, Diwali, etc. These are limited occasion offers and therefore cancellations are not possible.

In case of receipt of damaged or defective received any product from Tekno Security Solutions, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 24 hours of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within working 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

When you buy our products/services, your purchase is covered by our 7-days money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee.

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